FAQs

Do you offer free shipping?

Yes! We offer FREE shipping on all orders over $49 USD. Shipping costs for orders below this amount will be calculated at checkout.

How long does shipping take?

Most orders are delivered within 3–7 business days. Delivery times may vary depending on your location, carrier performance, weather conditions, and seasonal demand.

Can I track my order?

Absolutely. Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.

How can I place an order?

Simply browse our store, add your favorite products to your cart, and proceed to checkout. Our secure checkout process makes ordering quick and easy.

What payment methods do you accept?

We accept major credit and debit cards, as well as other secure payment methods available through Shopify's checkout system.

Is my payment information secure?

Yes. All payments are processed through secure, encrypted payment gateways. We do not store your complete payment information.

Can I cancel my order?

Orders can typically be canceled within 12 hours of purchase. Once an order has entered processing or shipping, cancellation may no longer be possible.

What if I entered the wrong shipping address?

Please contact us as soon as possible. If your order has not yet been processed, we may be able to update the shipping information.

What should I do if my order arrives damaged?

If your order arrives damaged or defective, please contact us within 7 days of delivery and provide clear photos of the issue. Our support team will review your case and assist with a suitable resolution.

Do you accept returns?

Returns are only accepted for items that arrive damaged, defective, or significantly different from what was ordered. Please review our Returns & Refund Policy for full details.

Why is my order taking longer than expected?

While most orders arrive within the estimated delivery window, occasional delays can occur due to shipping carriers, customs processing, weather conditions, or high order volumes.